Today we're providing an illustration, featuring Costco, that showcases the reasons that multi-location businesses need to keep their local store communities updated about store hours and operational policies across all channels at all times. Letting customers know whether you are open, what your hours of operations are, and whether there are any special operational accommodations or policies that they need to know about.
Today we're exploring how a multi-location brand like CVS Pharmacy can be THE LOCAL PHARMACY by delivering store-level empathy and content at national scale.
Consumers have all the control when it comes to what advertising messages they allow into their digital lives. Their attitude (and actions) say, “Be there when I’m looking for you” rather than “Interrupt me when you want.” We offer suggestions for small steps that can deliver big results.
Being “local” isn’t limited to mom-and-pop shops. Whether you’re a small town shop, a “big brand,” e-commerce business, or a combination, your customers are local and you should be too. We’re sharing advice on how brands of any size can have a hyperlocal presence.
In our latest video, Mike Raleigh, VP Growth, shares how travel industry companies can compete with the lower prices of OTAs by being travel advisors, and not falling into the trap of playing the OTAs’ game.
The point of Nextdoor is neighborhood. To leverage this emerging platform, make sure that your content is relevant to that local audience. Here's how.
In this video, Mike Raleigh, VP of Growth, discusses how sometimes brands spend time geotargeting their digital media to start a conversation with customers, then drop the ball when they click.